Privacy Policy

Privacybeleid Pottery Forms Europe

http://www.potteryformseurope

 

About our privacy policy

Pottery Forms Europe cares a lot about your privacy. We therefore only process data that we need for (improving) our services and are careful with the information we have about you and your have collected use of our services. We never provide your data for commercial purposes available to third parties. This privacy policy applies to the use of the website and the services provided by Pottery Forms Europe. The starting date for the validity of these conditions is 20/04/2020, with the publication of a new version expires the validity of all previous versions. This privacy policy describes which data collected about you by us, what this data is used for and with whom and under which conditions this information can possibly be shared with third parties. We also explain to you how we store your data and how we protect your data against misuse and what rights you have with with regard to the personal data you provide to us. If you have any questions about our privacy policy, please contact our privacy contact person, you find the contact details at the end of our privacy policy.

About data processing

Below you can read how we process your data, where we store it or have it stored, which security techniques we use and for whom the data is transparent.

Web store software

MyWebshop

ur webshop is developed with software from MyOnlineStore. Personal data that you provide on our behalf services provided to us are shared with this party. MyOnlineStore has access to your data to provide us (technical) support, they will never use your data for another target. MyOnlineStore is obliged, on the basis of the agreement we have concluded with them, to provide appropriate take security measures. MyOnlineStore uses cookies to provide technical information with regard to your use of the software, no personal data is collected and / or saved

Webhosting

MyDomain

e purchase web hosting and email services from MijnDomein. MijnDomein processes personal data on behalf of us and does not use your data for its own purposes. However, this party can collect metadata about it use of the services. These are not personal data. MijnDomein has appropriate technical and organizational measures taken to prevent loss and unauthorized use of your personal data appearance. MijnDomein is obliged to observe secrecy on the basis of the agreement.

Email and mailing lists MailChimp / mailing system my online store

e send our email newsletters to my online store (see regarding processing given in the previous chapter) and our email newsletters are processed with MailChimp. MailChimp will never own your name and email address use purposes. At the bottom of every email sent automatically through our website you will see the Unsubscribe link. You will no longer receive our newsletter. Your personal data is provided by MailChimp stored securely. MailChimp uses cookies and other internet technologies that are insightful whether emails are opened and read. MailChimp reserves the right to update your information use it to further improve the service and, in this context, provide information with third parties share.

Gmail

e use the services of Gmail for our regular business e-mail traffic. This party has appropriate technical and organizational measures taken to prevent misuse, loss and corruption of your and ours prevent data as much as possible. Gmail has no access to our mailbox and we handle all our email traffic confidential

Payment processors

Pay.nl

For the handling of (part of) the payments in our webshop, we use the Payment service provider Pay.nl. Pay.nl processes your name, address and residence details and your payment details such as your bank account or credit card number. Pay.nl has appropriate technical and organizational measures taken to protect your personal data. Pay.nl reserves the right to use your data to further improve the service and to provide (anonymised) data with third parties share. Pay.nl shares in the case of an application for a deferred payment (credit facility) personal data and order data with payment service providers. All the above guarantees with regarding the protection of your personal data also apply to the components of Pay.nl 's services for which it engages third parties. Pay.nl does not store your data longer than on the grounds of the legal deadlines is allowed. Mollie We use the platform from to process (part of) the payments in our webshop

Mollie

Mollie processes your name, address and residence details and your payment details such as your bank account or credit card number. Mollie has taken appropriate technical and organizational measures to help you protect personal data. Mollie reserves the right to use your data to update the to further improve services and to share (anonymised) data with third parties. All the above mentioned safeguards with regard to the protection of your personal data are also applicable to the parts of Mollie's services for which they engage third parties. Mollie saves your data no longer than is permitted under the leg

Klarna

We use the platform from to process (part of) the payments in our webshop Klarna. Klarna processes your name, address and residence details and your payment details such as your bank account or credit card number. Klarna has taken appropriate technical and organizational measures to your protect personal data. Klarna reserves the right to use your data to update the to further improve services and to share (anonymised) data with third parties. In the case of an application for a deferred payment (credit facility), Klarna shares personal data and information related to your financial position with credit rating agencies. All mentioned above safeguards with regard to the protection of your personal data also apply to the parts of Klarna's services for which they engage third parties. Klarna does not store your data longer than allowed by the legal terms. MultiSafepay We use the platform from to process (part of) the payments in our webshop

MultiSafepay

MultiSafepay processes your name, address and residence details and your payment details such as your bank account or credit card number. MultiSafepay has appropriate technical and organizational measures taken to protect your personal data. MultiSafepay reserves the right to submit your data use to further improve the service and in this context use (anonymised) data with third parties. All the above mentioned safeguards related to the protection of your personal data also apply to the parts of MultiSafepay's services for which they engage third parties. MultiSafepay does not store your data longer than is based on the legal terms Allowed.

 

 

Reviews

Kiyoh

We collect reviews through the Kiyoh platform. If you leave a review via Kiyoh then you are obliged to provide your name, place of residence and e-mail address. Kiyoh shares this information with us so we can review it to you can link order. Kiyoh also publishes your name and place of residence on its own website. In some In such cases, Kiyoh may contact you to provide an explanation of your review. In case we do you invite to leave a review we will share your name and email address with Kiyoh. They use this data only for the purpose of inviting you to leave a review. Kiyoh has appropriate technical and organizational measures taken to protect your personal data. Kiyoh reserves the right We recommend using third parties for the provision of services Kiyoh given permission. All the above mentioned safeguards related to the protection of your personal data also apply to the parts of Kiyoh's services for which they engage third parties. Kiyoh stores your personal data as long as you keep the review published on the platform. Kiyoh has appointed a Data Protection Officer, you will find the contact details of this officer on the Kiyoh website.

Shipping and logistics

PostNL When you place an order with us, it is our job to have your package delivered to you. We use the services of PostNL for carrying out the deliveries. It is therefore necessary that we provide your name, share address and residence details with PostNL. PostNL uses this information only for the benefit of perform the agreement. In the event that PostNL engages subcontractors, PostNL will provide your details also available to these parties.

Billing and accounting

For the maintenance of our administration and accounting we use the services of Accountancy firm in_ctrl. We share your name, address and residence details and details regarding your order. This data is used for administering sales invoices. Your personal data are sent and stored protected. Administration office in_ctrl is and will be confidential treat your data confidentially. Accountantskantoor in_ctrl does not use your personal data for purposes other than described above.


External sales channels

We will be selling through other channels (retail). We will in no way share your information with these sales channels. However, it may be that these retail stores have their own customer registration system. Pottery Forms Europe has no interest in or influence on the operation of their systems and the processing of this data. If you want to know more about this you should explore the privacy statements of these stores.

Purpose

Purpose of the data processing General purpose of the processing We only use your data for the benefit of our services. That is, the purpose of the processing is always directly related to the assignment you provide. We do not use your data for (targeted) marketing. If you share data with us and we use this data to - other than on your own request - to contact you at a later time, we ask you for explicit permission. Your data is not shared with third parties, other than for accounting and other administrative purposes fulfill obligations. These third parties have all been kept confidential on the basis of the agreement between them and us or an oath or legal obligation.

Automatically collected data

ata automatically collected by our website is processed for the purpose of our further improve services. This data (for example your IP address, web browser and operating system) are not personal data.

Participation in tax and criminal investigations

In some cases, Pottery Forms Europe can be held on the basis of a legal obligation to share your information in connection with government tax or criminal investigations. In a In such a case, we are forced to share your information, but we will do so within the limits of the law us offers to oppose this.

Retention periods

We keep your data as long as you are a client of ours. This means that we keep your customer profile until you indicates that you no longer wish to use our services. If you indicate this to us, we will do this also consider it as a request to forget. We serve on the basis of applicable administrative obligations keep invoices with your (personal) data, so we will keep this data for as long as the applicable term is running. However, employees no longer have access to your client profile and documents that we have manufactured in response to your order.

Your rights

Under the applicable Dutch and European legislation, you as a data subject have certain rights with regarding the personal data processed by or on behalf of us. We explain which ones below These are rights and how you can invoke these rights. In principle, we send to prevent abuse copies and copies of your data only to your already known e-mail address. In case you have the we would like to ask you to receive data at another e-mail address or, for example, by post legitimize. We keep records of completed requests, in case of a forget request we administer anonymized data. You will receive all copies and copies of data in the machine-readable data format that we use within our systems. You have the right to request one at any time file a complaint with the Dutch Data Protection Authority if you suspect that we have your personal data on a using the wrong way.

Right of inspection

You always have the right to process the data that we process or have related to your person or can be traced back to that. You can make a request to that effect to our contact person privacy matters. You will receive a response to your request within 30 days. If your request is granted We will send you a copy of all data with an overview of the processors at the e-mail address known to us who hold this data, stating the category under which we have this data saved.

Right of rectification

You always have the right to process the data that we process or have related to your person or be traceable to that end. You can make a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted We will send you a confirmation that the details have been changed at the e-mail address known to us.

Right to restriction of processing

You always have the right to process the data that we process or have related to your person or for that purpose be traceable. You can make a request to that effect to our contact person privacy matters. You will receive a response to your request within 30 days. If your request is granted We will send you a confirmation to the e-mail address known to us that the data will not be removed until you remove the restriction longer to be processed.

Right to transferability

You always have the right to process the data that we process or have related to your person or be traceable to that end, to be carried out by another party. You can submit a request to that effect our contact person for privacy matters. You will receive a response to your request within 30 days. As your request is granted, we will send you copies or copies of all data to the e-mail address known to us about you that we have processed or that have been processed on our behalf by other processors or third parties. To all likelihood in such a case we will no longer be able to continue providing the service, because the secure linking of data files can then no longer be guaranteed

Right to object and other rights

In such cases, you have the right to object to the processing of your personal data by or on behalf of Pottery Forms Europe. If you object we will immediately send the cease processing data pending the processing of your objection. Your objection is well-founded we make copies and / or copies of data that we process or have processed available to you and then send the cease processing permanently. You also have the right not to make automated individual decisions or profiling. We do not process your data in such a way that this right of is applicable. If you believe that this is the case, please contact our contact person for privacy matters.

Cookies

Google Analytics Cookies from the American company Google are placed via our website as part of the "Analytics" service. We use this service to track and get reports on how visitors use the website. This processor may be obliged to provide access to these on the basis of applicable laws and regulations data. We have not allowed Google to use the obtained analytics information for other Google services. Cookies from third parties In the event that third party software solutions use cookies, this is stated in this privacy declaration.

Changes to the privacy policy

We reserve the right to change our privacy policy at any time. However, you will always find the most on this page recent version. If the new privacy policy affects the way in which we have already collected data with regard to you, we will inform you by e-mail.

Contact details

Pottery Forms Europe,  Kapelstraat 28 4817 NZ Breda The Netherlands T +31 (0) 653843729 E info@potteryformseurope.com

Contact person for privacy matters

Emerentia van Vroenhoven

 

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